Spanish-English Bilingual Customer Service Representative

E-Solutions Inc · 📍 Badung, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
PHP 40000 - 55000
E-Solutions Inc, a leading technology company, is seeking a Spanish-English bilingual customer service representative to join our team in Badung, Bali. This is an exciting opportunity to work in a dynamic and multicultural environment. We are looking for a professional who can communicate effectively in both languages and provide excellent customer service. The ideal candidate will have a strong customer service background and a passion for helping others.

📋 Tanggung Jawab Pekerjaan

Answer customer inquiries in both Spanish and English, providing clear and accurate information.,Resolve customer complaints and concerns, ensuring customer satisfaction.,Maintain accurate records of customer interactions and service requests.,Collaborate with the sales and support teams to ensure a seamless customer experience.,Assist in the development and implementation of customer service policies and procedures.,Provide training and support to new hires in the customer service department.,Monitor customer service metrics and provide regular reports to management.

🎓 Kualifikasi & Syarat

Fluent in both Spanish and English, both written and spoken.,Previous experience in customer service or a related field is preferred.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet deadlines.,Excellent problem-solving and decision-making skills.,Proficiency in using computer software and customer service tools.,High school diploma or equivalent is required.

🛠️ Keahlian

Bilingual communication skillsCustomer service experienceProblem-solving abilitiesTime managementAttention to detailTeamwork and collaboration
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