Internal Support Executive (Remote - Australian Client)

Are you a proactive and customer-focused professional looking to support an Australian client remotely? Solaris Recruit is hiring an Internal Support Executive to provide exceptional sales, customer service, and administrative assistance. This is a fantastic opportunity to work with a global client and grow your career in a dynamic and supportive environment.

As an Internal Support Executive, you will be the backbone of our operations, ensuring smooth communication and coordination between our team and the Australian client. You will handle a variety of tasks, from managing schedules and appointments to assisting with data entry and organizing documents. This role is perfect for someone who thrives in a fast-paced environment and enjoys the challenge of working across different time zones.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional sales support by assisting with client communications and negotiations
• Deliver outstanding customer service by addressing client inquiries and resolving issues promptly
• Manage administrative tasks such as scheduling appointments, managing calendars, and organizing documents
• Assist with data entry and database management using tools like Microsoft Excel and Google Sheets
• Coordinate with the team to ensure all tasks are completed on time and to the highest standard
• Maintain accurate and up-to-date records of all client interactions and tasks
• Participate in team meetings and contribute to the development of new processes and procedures
• Adapt to the needs of the Australian client and provide support as required

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a customer service, sales support, or administrative role
• Proven ability to work effectively in a remote environment and across different time zones
• Strong communication skills, both written and verbal, in English
• Proficiency in using Microsoft Office Suite, particularly Excel and Outlook
• Experience with CRM software such as Salesforce or HubSpot is a plus
• Ability to manage multiple tasks and prioritize work effectively
• Customer-focused mindset with a willingness to go above and beyond to support clients
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred

🛠️ Keahlian

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